Features
Front End User Interaction
- Chat with the staff of your company within a specific department
- Visitor can leave a message when there is no staff online
Administration
- Staff can monitor web visitors and initiate a chat with them
- Staff can show a promotional text message in the livehelp online status
- Staff can transfer a visitor chat to other staff during the chat session
- Staff can read offline messages
- Staff can manage users within specific group departments
- Staff can monitor chats online
- Staff can manage chat history
- Staff can generate the code required to place on a website
- Staff can view statistics of NiceTalk users for a year
Try our demo website for more detail and features.