Hi,
I apologize for my broken English, I hope that the translation is at least understandable.

In July we bought the CMS INDEXU for our directory.
Three days ago we purchased through Paypal, the template (portal) in this URL: IndexUTemplates.com - A membership site for IndexU themes - new themes added monthly, but can not get you owned it, where to do the download.

After the purchase we have not received an email from the site indexutemplates.com, I for buying it nor how to get the template.

We have also opened a ticket and we are awaiting a response.
If someone could give us information, we would be grateful to him.

Thanks for your attention and for any replies.