File Permissions CHMOD

[DeLaRey]

Having changed the short tags now, and having the script running, at least to give me access to the admin panel, I fail to get some actions to execute, I think it is a file permission error for some of the files I have replaced after the install. Do you perhaps have a list of the permissions I can check to see the CHMOD? I have looked in all the files and fail to spot this in any pdf or install manual.

Secondly, to ensure I get the full functionality of the script without spending loads more time with it, do you have any idea when an updated version without the short tags will be available for download?

[Warz]

EDIT... nevermind

[FSGDAG]

Warz...

He's using NiceTalk, not IndexU

[DeLaRey]

Thanks Warz and FSDAG, as you rightly point out I am looking for the NiceTalk file permissions. The IndexU file permissions are distributed with the install download, but i cant seem to find the smae for NiceTalk. Anone with any ideas? Also maybe an update on when there will be a stable releqase without short tags??

Thanks.

[Bruceper]

templates_c must be writeable, db_config.php and visitors.js.php must be writeable

These are detailed in the NiceTalk manual which is available from the client area just below NiceTalk.

A date for when short tags will be removed? I don't know. Perhaps a week? By the end of the month they should be gone from all scripts.

[DeLaRey]

Thanks Bruceper. I have logged back into the client area. My licence allows me to download 3 files. They are

a) Sourcecode.exe
b)Nicetalk.zip
c)Nicetalk.pdf

I have gone through these downloads, and I can't see any reference to the file permissions. The .exe, whilst installing, states that it sets the permissions by itself. Maybe I am just blind and cant see it (this happens when you get tired I believe) and I am NOT saying it isnt there, it is just well, I cant find it.

Please Bruceper, could you either clarify for me where exactly I find the file you refer to, or pm me, and I can give you an email adress to mail it to me (mind you, you should have my email from my client login)

Hope you can help, and thanks again for responding so quickly

Cheers

[Bruceper]

Nicetalk.pdf mentions permissisons in the Installation section, it doesn't specifically state which files to CHMOD, but you can see it if you view the installation section and there's a screenshot that shows which files are writeable.

And if you run the installation itself, it will tell you which files need to have write permissions.

[DeLaRey]

Aaaaaarrrrrgggghhhhhh !!! Any ideas Bruceper. I have done the CHMOD. I get into the admin panel. The image is displaying, but with an error on the page. The error which is returned is on this line, stating it is expecting an object

<img id="show_banner" onClick="popUp('http://www.mydomain.com/nicetalk/live_help_register.php');" style="border:0px;

Now I appreciate that I have modded all the files to remove the short tags, and I had to jump between PHP 4 and 5 to ensure all is getting installled. So I might have COMPLETELY created a new script called NOT NICE TO TALK, but I am hoping that is not the case, and my error is quite easy to resolve.

On the flipside, CAN i use the zip file of nicetalk, unzip all files, mod all files to remove short tags, ftp these, change CHMOD, and then run the install manually from the browser. ( I havent tried this yet, as I fear my PC will suffer a breakdown if this doesnt work)

If you dont have any answers for me, I fear I will have to wait until yiou release the non short tagged version. On the flipside again, would it expedite matters if I had to email you the files with all the short tags removed. (PS - if this will help I will only charge $99 less 99% discount)

I am now going to take a break and pray.

[Bruceper]

does it really say "mydomain.com"?

If so that's the issue. You need to edit db_config.php and enter your proper URL unless you really do happen to own mydomain.com. You would enter the domain at installation time, and if you entered it incorrectly then that's why it's showing that now.

[DeLaRey]

No, I dited my domain name out and replaced it with that. SOrry, should have changed the text a bit to make that clear. So Ill post it again, sorry for misunderstanding.

Aaaaaarrrrrgggghhhhhh !!! Any ideas Bruceper. I have done the CHMOD. I get into the admin panel. The image is displaying, but with an error on the page. The error which is returned is on this line, stating it is expecting an object

<img id="show_banner" onClick="popUp('http://www.mydomain.com/nicetalk/live_help_register.php');" style="border:0px;

Now I appreciate that I have modded all the files to remove the short tags, and I had to jump between PHP 4 and 5 to ensure all is getting installled. So I might have COMPLETELY created a new script called NOT NICE TO TALK, but I am hoping that is not the case, and my error is quite easy to resolve.

On the flipside, CAN i use the zip file of nicetalk, unzip all files, mod all files to remove short tags, ftp these, change CHMOD, and then run the install manually from the browser. ( I havent tried this yet, as I fear my PC will suffer a breakdown if this doesnt work)

If you dont have any answers for me, I fear I will have to wait until yiou release the non short tagged version. On the flipside again, would it expedite matters if I had to email you the files with all the short tags removed. (PS - if this will help I will only charge $99 less 99% discount)

I am now going to take a break and pray.

[Bruceper]

Not a problem, I had to ask didn't I?

Send your FTP login and the URL to support [at] nicecoder.com and we can take a look.

[DeLaRey]

Thanks Bruceper, I am on the road at the moment, but as soon as I have access to a PC, I will set up FTP and email you the details. Sorry to be a PAIN, but I DO appreciate your help and support. Nicecoder just wouldn't be nicecoder without BRUCEPER!!!!!

[DeLaRey]

Hi Bruceper, don't know what you did, but the script is running. If possible, could you please post here what you fixed, so I can then know and wouldnt have to hassle you again. Maybe I can even help someone else (novel idea).

The only remaining issue is that the OFFLINE pop up message return a server error. I have logged into the log, and the following errors are posted there. The messages are still showing up in the admin panel of nicetalk, but when a customer clicks the leave a message link, it goes well until you hit submit. I have copied and emailed the error log to support@nicecoder.com, as it is quite lengthy after the attempts to see if I could resolve it myself (no luck sorry)

In case I havent said it enough.

THANX

[Bruceper]

I replied to your support email, here's basically what I said

It appears that your host runs suPHP (or something similar) and the file permissions of 777 caused errors. I changed permissions to 644 and it works fine now.

I'll look into the other shortly.

[DeLaRey]

Just wondered, because the files CHMOD have been changed from 777 to 644, isnt that why there is an error mesage in displaying the offline submit message page, after pressing submit? Might be the wrong approach, but I am still stumped with the error messages on the server