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Thread: Unsubscribe Not Working

  1. #1
    wslade is offline Registered User
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    Default Unsubscribe Not Working

    Hello,

    Users can't unsubscribe from category update notifications. When you login to the account and click on the unsubscribe link, you are jumped to the category. The subscription is not deleted. When you go back to the account, it still shows the subscription.

    Any suggestions?
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  2. #2
    pungky's Avatar
    pungky is offline Super Moderator
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    Default

    Hi what is your indexu version?

  3. #3
    wslade is offline Registered User
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    Default

    Hello,

    It is version 1.1.

    Thanks
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  4. #4
    wslade is offline Registered User
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    Default

    Does anyone have any ideas about how to fix this? Even where the subscription info is stored in the database?
    GOWebGuide.com A fee & paid deep link general directory
    ActiveLinksDirectory.com A fee & paid general directory

  5. #5
    FSGDAG's Avatar
    FSGDAG is offline Moderator
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    Default

    Have you tried upgrading to a higher version than 1.1??? I cant remember of users having an issue with this as of atleast 1.4, so it might have been a 1.1 issue.

    Its always best to update to the latest version.
    FSGDAG | IndexU Hosting | Owner
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  6. #6
    wslade is offline Registered User
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    Default

    Thanks for your reply. Will my template work with the newer version?
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    ActiveLinksDirectory.com A fee & paid general directory

  7. #7
    FSGDAG's Avatar
    FSGDAG is offline Moderator
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    Normally what I do is this: ( thanks to Bruce for turning me on to this )

    - Download WinMerge ( Free )
    - Take your original template
    - Download latest template

    Have WinMerge compare the two templates to see what has changed in each file. WinMerge will even add the missing code in your old template if it finds any

    Hope that helps
    FSGDAG | IndexU Hosting | Owner
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