Doesn't Work !!!!!!!!

[Ellford]

I checked the requirements for this product and my ISP has them all...

I've sent numerous messages for help in getting INDEXU to work, but I haven't heard anything in over a week... I'm not impressed... I've now had the product for just shy of a month and it doesn't work...

Perhaps someone out there has run into the same problem???

When I run install.php3, it seems to install without any glitches... However, at the next screen it says to go to the Administrator area... I click on the link and get the following error messages:

Warning: open_basedir restriction in effect. File is in wrong directory in /home4/f/***/www/admin/index.php3 on line 3

Warning: Failed opening '../application.php3' for inclusion (include_path='.') in /home4/f/***/www/admin/index.php3 on line 3

Fatal error: Call to undefined function: adminauthenticated() in /home4/f/***/www/admin/index.php3 on line 52

I've tried everything to get this thing working, but nothing seems to work...

HELP!!!!!!!!!!!!!!

[TheLobo]

Hello,

first sorry about my bad english.

The apearing error seems to be a missing application.php3

Please check it in the main directory (where indexu is installed) and look for a file named application.php3

If its there, and the error is actual now, changemod the application.php3 to 777 and repeat the install.php3

If you got anyway trouble, you can contact me via email
wm@insidersite.de

Hope this helps,

Regards

Lobo

P.S. Indexu is the best soloution I found all over the net. It is easy and very mature. I am a lucky customer of indexu. Thats the reason why I would help you for free.
Many customers can not wait for the new version of indexu. So the programmers do the best and maybe they got not enough time for doing all together.

[Ellford]

Okay, I've CHMOD the APPLICATION.PHP3 to 777 and the same to /LANG/ENGLISH.PHP3 and all the /TEMPLATE files (except for Admin)...

I still get the SAME error messages...

APPLICATION.PHP3 "IS" in the main directory...

I'm at a loss as to why this is not working...

[tariqali]

You need to CHMOD Application.php3 to 666 not 777.

Also, Are you able to login? If yes go ahead and try to build you tables. If you couldn't build the tables then check you MySQL user ID and Pass.

[TheLobo]

Hello,

it does not matter if you chmod 666 or 777. Both must work.

Upload the whole template folder in binary mode.

Well correct, when you got access to the admin, you must create tables first.

But the error you describe above tells, that the application.php3 is missing.

So check it up and upload all again.
php(3) file is ASCII
pics and templates folder in binary

Hope this helps?

I am not sure if indexu need to turn php safemode off. I do not believe this. But if so, you must ask your host for turn of the safe_mode. If you got no dedicated server you can not do this for you self.
But I believe that this is not necessarily

Regards

Lobo

[Ellford]

I can't login to the Admin section at all... When I try, I get those errors listed above, thus I'm unable to build tables, etc...

I'll contact the host about taking safe mode off and see if that does the trick...