Can't download IndexU

Voyageur · #1 (**permalink**) 06-16-2008, 04:04 PM

Hi,

Why i can't download IndexU from client area ? it says that licence is not active or upgrade has expired, i want just download a copy not a new version.

Bruceper · #2 (**permalink**) 06-16-2008, 04:19 PM

If you are referring to orderID 5573 the license is active and is an IndexU Deluxe license that was upgraded from 5.x on May 8 2008. This was done via the free upgrade which gave users a free 1 month upgrade. it has now been over one month so access to the download is now restricted.

Voyageur · #3 (**permalink**) 06-16-2008, 04:32 PM

Code:

Content visible to License Owner only.

Cart ID : #e22c3ec5
Last invoice ID : #5573

Voyageur · #4 (**permalink**) 06-17-2008, 10:18 AM

Code:

Content visible to License Owner only.

If i lose my copy of IndexU i can't download another ??? the same version i mean.

Bruceper · #5 (**permalink**) 06-17-2008, 12:04 PM

You can if your license is current, but the download is always the most current version and not the version you had. Users should keep a backup of their file(s).

Voyageur · #6 (**permalink**) 06-17-2008, 01:32 PM

Code:

Content visible to License Owner only.

Ok, i understand now.

Thanks Bruceper.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
I can't download what I pay for	eltony	Customers Lounge	14	06-04-2008 01:12 AM
indexu - download directory	Matthias70	Blocks and Modification	12	01-09-2007 05:35 PM
download	arwa	Pre-Sales Questions	8	04-06-2006 03:54 AM
download does not	esm	Customers Lounge	1	03-22-2006 08:48 PM
DownLoad	thaimeo	v3.2	1	06-29-2002 04:01 AM