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Thread: View all tickets?

  1. #1
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default View all tickets?

    is there a way to review all of the tickets. I haven't found a way to view all the "tickets."

    Since the software is being used as a "bug" tracker, I'd like to see any other bugs reported so I could know if the bug applies to me and if I would need to apply the bug fix to my software.



    .
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

  2. #2
    Join Date
    Aug 2001
    Location
    Indonesia
    Posts
    3,732

    Default

    User can submit a ticket in 2 ways. With login or without login. If the user is registered as a user, then he will be able to see his ticket history (open or closed tickets). If not, he should view ticket by ticket which its urls are emailed to him when he created a new ticket.

    If you're going to use as a bug tracker. I think you will need to modify the codes, so all user can see all current ticket.

  3. #3
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default

    actually, I may have gotten a little ahead of myself...

    where do we submit INDEXU bugs?



    .
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

  4. #4
    Join Date
    Aug 2001
    Location
    Indonesia
    Posts
    3,732

    Default

    Of course in indexu bug forum. We'll discuss there and once we're sure it's a bug, we will add to bugtracker at http://bugs.nicecoder.com

  5. #5
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default

    Quote Originally Posted by dody
    ..we will add to bugtracker at http://bugs.nicecoder.com
    so INDEXU users are not supposed to enter bugs at http://bugs.nicecoder.com? (which BTW, is terrible software)

    Well, it is all confusing. Could you post a STICKY to the bug forum with instructions on how to report bugs/receive official support?

    That sure would help us who are confused...



    .
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

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