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Thread: Installation error : fatal error

  1. #1
    Join Date
    Nov 2009
    Posts
    2

    Default Installation error : fatal error

    Hi,

    I tried to install Idesk,
    but i got this error:

    Fatal error: Allowed memory size of 20971520 bytes exhausted (tried to allocate 16 bytes) in /usr/home/deb19947/domains/domain.com/public_html/helpdesk/lib/core/app.php on line 1803

    Does anyone know how to solve this?

    Dominick

  2. #2
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    I could be wrong, but your host might be limiting the amount of memory allowed for PHP too much. I would send them the error message and see if they can increase it for you...
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
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  3. #3
    Join Date
    Nov 2009
    Posts
    2

    Default

    Thanks,

    The third try went ok,
    I havent had the problem since,

    I do have another problem.
    Idesk is opensource and i cannot find a possibility to purchase alicense
    But i do get the error that my license is incorrect,
    How can i change this?

    Dominick

  4. #4
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    Because iDesk use to be licensed, I guess some parts of the script haven't had that removed yet. I would send an e-mail to support (at) nicecoder.com. They should be able to fix this asap
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
    Follow Us On Twitter | FaceBook Profile | YouTube Videos

  5. #5
    Join Date
    Aug 2001
    Location
    Indonesia
    Posts
    3,732

    Default

    We are on progress removing license checking. Please wait, tomorrow this issue should be solved.

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