View Poll Results: Would you like to see a Customer Appreciation Day?

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Thread: Customer Appreciation Day

  1. #1
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default Customer Appreciation Day

    I first proposed an INDEXU Customer Appreciation Day in this post.

    Would any one else like to have an INDEXU Customer Appreciation Day...??? Maybe get the whole NICECODER team to spend the day responding to customer questions and posts. Maybe documenting some of the features and post the results at the end of the day...??? Maybe look at some of the old posts and not-so-old posts that did not receive an adequate answer and that are still relevant and answer those...???

    Maybe it could help heal the current rupture in the customer/company relations.

    Just a one-time deal for now. but maybe annually. but daily would be nice.



    .
    Last edited by esm; 06-03-2008 at 03:54 PM. Reason: Frequency?
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

  2. #2
    Join Date
    Oct 2007
    Location
    UK Essex
    Posts
    591

    Default

    what sort of frequency? weekly / monthly?

  3. #3
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default

    Quote Originally Posted by echo@ View Post
    what sort of frequency? weekly / monthly?

    Just a one-time deal for now. but maybe annually...?
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

  4. #4
    Join Date
    Oct 2007
    Location
    UK Essex
    Posts
    591

    Default

    at least monthly

  5. #5
    Join Date
    Aug 2006
    Posts
    43

    Default

    A discount voucher would be nice or send us out an Xmas Card or make a few nice plugins!

  6. #6
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default

    Quote Originally Posted by echo@ View Post
    at least monthly
    "at least" could be interpreted to mean even more often than monthly. Weekly...??? Daily...???

    My first thought was, "well, most businesses, if they do something like this, they only do it once a year.

    Upon, reflection, I got to thinking about the activities that I suggested and thought, these are really things NICECODER should be doing on a daily basis.

    What better way to say to current and potential customers that NICECODER has a great product in INDEXU and to demostrate that by "working" the forums on a regular basis and providing instructions, MODs/Plugins and technical help...???

    Despite all assurances to the contrary that NICECODER has changed, I'm still not seeing much difference since the release of INDEXU v6. This would be a great way to show that maybe things are different.

    I would be interested in what the NICECODER folks have to say about this suggestion.



    .
    Last edited by esm; 06-03-2008 at 05:59 PM.
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

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