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Thread: Installation problems

  1. #1
    Join Date
    Jun 2004
    Posts
    1

    Unhappy Installation problems

    I've been trying to install Indexu lite version, but I haven't got any success.

    First of all, Intall.php doesn't allow me to configure mysql-connection, so database doesn't create.
    If I try to configure the settings by myself and afterwards when I go to admin panel, it doesn't allow me to access admin area.
    If I go to look at the site it keeps saying:
    "Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /home/customers/hevosinfo/public_html/hakemisto/index.php on line 25"

    / (that's index.php)

    The same warning about mysql_num_rows(): keeps on coming on every single page.

    My server is using PHP Version 4.3.6, is that the reason for the warning message?

    And yep, I tried to CHMOD everything with 777, but that did'n help. I'm not very familiar with php and mysql, so I have no idea where the problem is.

    By the way....
    Does your email addresses work or don't you ever answer to your emails (partner@)? I sent an email but never got answer....

    I thought to buy indexu, but now I feel that I'm not going to spend my money to something that I can't make work ;(

  2. #2
    Join Date
    Jul 2004
    Location
    Munich, Bavaria, Germany
    Posts
    4

    Default

    hello,

    I am experiencing the exact same problem - install.php does not create a mysql table even though I did provide the correct settings.

  3. #3
    Join Date
    Jul 2004
    Location
    Munich, Bavaria, Germany
    Posts
    4

    Default

    Hello,

    anybody reading this forum at all?

    I thought that indexu was really a good product, but if install does not work and support neither, I will have to look for another product.

    Anybody able to suggest one?

    Greetz,

    zulu42

  4. #4
    Join Date
    Apr 2003
    Location
    Atlanta GA
    Posts
    3,395

    Default

    well. without trying to give a smartaleck answer. either there is problem with the host or the infomation you provided was not correct or you uploaded the files improperly.

    I realize that it can be frustrating sometimes but I have installed that script several times and it does work. when it didn't work for me it was always something that I did incorrectly. ALWAYS.
    esm
    "The older I get, the more I admire competence, just simple competence, in any field from adultery to zoology."

    .

  5. #5
    Join Date
    Jun 2004
    Posts
    14

    Default

    Allso got it installed and running perfect

    check your setup again !

    remember to keep the info in ex:

    "localhost"; inside the quotes.

    and

    $admin_username = 'admin';
    $admin_password = 'password;

    allso important to check the paths! double check with your host
    that you entered the correct base_path !!

    Regards iLLuSioN

  6. #6
    Join Date
    Jul 2004
    Location
    Munich, Bavaria, Germany
    Posts
    4

    Default

    okay, so i managed to fix some errors myself, now, i get the following showing whenever i want to enter admin:

    Fatal error: Call to a member function on a non-object in /srv/www/htdocs/web0/html/index/lib/misc.lib.php on line 59

    Session Update: Table 'usr_web0_1.idx_sessions' doesn't exist


    obviously, indexu does not create tables, i could create them manually, but how come it won't create them, i entered the correct values, all quoted and the base path is definately correct - it's my server.

    iLLuSioN, thanks for your suggestions so far.

  7. #7
    Join Date
    Aug 2001
    Location
    Indonesia
    Posts
    3,732

    Default

    i checked everything again today, everything goes well.
    First of all, Intall.php doesn't allow me to configure mysql-connection, so database doesn't create.
    If database is failed at the beginning, indexu won't work. Please check again your mysql account.

    Database checklist:
    - username: if you use cpanel, your username will be 'yourftplogin_dbusername'
    - password: your password for this mysql account
    - database name: if you use cpanel -> 'yourftplogin_dbname'
    - host: in most case is 'localhost'
    - don't forget to assign privilage for the mysql user to access the database, if you use cpanel, assign in mysql section

    I myself often forgot the last step, so please check again your database privilage.

  8. #8
    Join Date
    Sep 2004
    Posts
    162

    Default Missing details in instructions hence install problem

    The readme / install directory file doesnt even have all of the instructions. its missing step #6...what a joke. I am having problems myself as i am missing all of the instructions.



    Quote Originally Posted by dody
    i checked everything again today, everything goes well.
    If database is failed at the beginning, indexu won't work. Please check again your mysql account.

    Database checklist:
    - username: if you use cpanel, your username will be 'yourftplogin_dbusername'
    - password: your password for this mysql account
    - database name: if you use cpanel -> 'yourftplogin_dbname'
    - host: in most case is 'localhost'
    - don't forget to assign privilage for the mysql user to access the database, if you use cpanel, assign in mysql section

    I myself often forgot the last step, so please check again your database privilage.

  9. #9
    Join Date
    Jan 2006
    Posts
    2

    Default

    I still met the same problem. Is there any one can help me?

    Quote Originally Posted by zulu42
    okay, so i managed to fix some errors myself, now, i get the following showing whenever i want to enter admin:

    Fatal error: Call to a member function on a non-object in /srv/www/htdocs/web0/html/index/lib/misc.lib.php on line 59

    Session Update: Table 'usr_web0_1.idx_sessions' doesn't exist


    obviously, indexu does not create tables, i could create them manually, but how come it won't create them, i entered the correct values, all quoted and the base path is definately correct - it's my server.

    iLLuSioN, thanks for your suggestions so far.

  10. #10
    Join Date
    Mar 2006
    Posts
    1

    Default I'm having the same issue as well - HELP!!

    I'm having trouble installing as well. I followed the instructions step-by-step and granted permissions through cpanel. The tables are not created, and I get the following error when trying to access admin

    Parse error: parse error, unexpected $ in /home/jamaicat/public_html/indexu/application.php on line 259

  11. #11
    Join Date
    Apr 2006
    Posts
    9

    Default Base path does not contain Indexu files

    My problem is that I get this error "Base path does not contain Indexu files" even though everything is set up correctly. How do I know this??? because on one site it worked out great, but on 5 others I get this error.

    I use the older version of IndexU and have been happy with that, but I want to try this free version before buying the $99 one.

  12. #12
    Join Date
    Aug 2001
    Location
    Indonesia
    Posts
    3,732

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