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Thread: Questions about Deluxe Upgrade

  1. #16
    Join Date
    Oct 2007
    Posts
    55

    Red face

    Awww, CRAP, Bruce... I renewed it by going to view licenses, then I clicked View and Download button next to each of the two licenses I wanted to upgrade and then I clicked the "renew" link for each license.

    Since this approach charged me $20 for the license, I figured it was the right thing to do, but it STILL won't let me download the deluxe license... Also I thought the offer was if we renewed the licenses before the end off January the copyright notice removal fee was being waived. Did I misunderstand that too?

    Maybe I should just ask for a refund of the $40 I just paid and the $99 I paid back in '03 too... I tried... sigh!

    I'm sorry, guy. Sometimes I just feel TERMINALLY stupid... It's 6:00 p.m. here. I think it's time for a drink now...

    Best,
    Greg

  2. #17
    Join Date
    Jun 2002
    Location
    Winnipeg Canada
    Posts
    4,913

    Default

    The copyright removal isn't being waived, it's just not required unless you buy or renew after Feb 1.

    Your licenses are fixed up.

  3. #18
    Join Date
    Oct 2007
    Posts
    55

    Default

    Thanks. When you get a chance tomorrow, I'd like to remove the copyright requirement from at least one and probably 2 of my 3 licenses. I'll be glad to pay separately for that. Just tell me how and when and I'll send you the $.

    Best,
    Greg

  4. #19
    Join Date
    Jun 2002
    Location
    Winnipeg Canada
    Posts
    4,913

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