New - Need some serious answers before i buy

[BigBanana]

I am looking at adding IndexU to an existing e-commerce website. I will need help installing the software and setting it up.

Some of the plug in i would be interested in
charcounter
contact us
rss feed
quick catagory
banner ads
yahoo maps
thumbshots

also i am interested in several different style templates
web directory
directory portal
news portal

you need to have a phone number on your site where customers with pre sales questions can get some answers. Maybe tech support phone number with annual fee or something like that. HELP HELP

[pungky]

Hi, we can help you to install it and set it up for you. I think it's better if you contact our support at support@nicecoder.com. Anyway, we do not give support using phone call.

[BigBanana]

Lack of service !!!! If these scripts dont work or you encounter a problem your site will be down for days or weeks getting responses from people who dont either take the time to understand or just dont care.

All i am looking for is some answers to some common questins without reading page after page of dribble that i dont understand. Maybe someone can come up with a better way of providing support for these software guys !!!

[FSGDAG]

What are you talking about???

Lack of Service??? How would you know???? Your post count is 2, you haven't even bought the script yet, and if your looking for a bunch of hand holding your in the wrong place! Between myself, pungky, mulana, and dody... We answer ALL the questions on the message board within a timely fashion! So where you get the notion that your site will be down for 'days' is beyond me!

[BigBanana]

When you ask a question and it takes three days to be answered ony leaving you with more questions - what do you call that.

Lets say you bought a car ..... It doesnt come with any manuals, there is no phone number to call to get questions answered and to make matter worse you only have ever rode a bike and have never driven a car.

So if you call that service then you would buy the car anyways and cry over spilt milk later.

That is not me .... I like to understand exactly what i am buying and know how it works it least on some basic level .... LIKE WHERE THE GAS TANK IS ..... but your asking me to buy something you cant see our touch.

GOOD LUCK

[FSGDAG]

There are a ton of flaws in your analogy, but thats ok!

Look... If your looking for a GOOD link directory script, this is the place to be. If you understand PHP and HTML on even a basic level, you'll be fine! If you dont understand PHP and HTML, then yes, your gonna be in trouble. In that case, maybe you need to walk, before you run. Or in the case of your analogy, maybe your not ready to purchase a car yet.