Results 1 to 10 of 10

Thread: successfull installation but nothing is working

  1. #1
    kochedv is offline Registered User
    Join Date
    Jan 2010
    Posts
    5

    Default successfull installation but nothing is working

    Hello!

    I have just installed indexu on my server.
    Everything during the installation seems to be fine but after I added my license to the key.php file and opening the url http://www.mydomain/admin i cannot access the admin section.
    No error is displayed only a blank page and the url http://www.mydomain/login.php?f=1&b=...%2Fsummary.php is shown. If i access http://www.mydomain also nothing is being displayed - no error but a blank page.

    What can I do to get it running?

    I have a core i7 server with 64bit opensuse 11.2 running and all the latest patches are installed.

    Thank you in advance for your help.


    cu

  2. #2
    FSGDAG's Avatar
    FSGDAG is offline Moderator
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    A couple of things to start with...

    1 - Are you running PHP5? IndexU Deluxe requires PHP 5 be installed.

    2 - Do you have Safe_Mode turned Off in PHP?? This is also needed

    3 - did you run http://www.yourdomain.com/install/install.php?? This needs to be done in order for the DB to be created and all configuration information stored correctly.

    4 - Check your apache logs to see if you have an error messages in there. If you do, post them.
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
    Follow Us On Twitter | FaceBook Profile | YouTube Videos

  3. #3
    kochedv is offline Registered User
    Join Date
    Jan 2010
    Posts
    5

    Default

    I am running PHP version 5.3.0

    safe_mode = off

    The install.php script was executed successfully.

    The following is shown in the apache error_log:

    PHP Warning: fread(): Length parameter must be greater than 0 in PATHTOINDEXU/lib/smarty/Smarty.class.php on line 1723
    Last edited by kochedv; 01-18-2010 at 12:25 PM.

  4. #4
    FSGDAG's Avatar
    FSGDAG is offline Moderator
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    Is the only problem that you cant get to the admin panel, or are you getting a blank page on the front side of the site too?

    Since this is a new install, have you tried trashing it and re-installing?
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
    Follow Us On Twitter | FaceBook Profile | YouTube Videos

  5. #5
    kochedv is offline Registered User
    Join Date
    Jan 2010
    Posts
    5

    Default

    The admin pannel AND the front side are not working.

    Yes, I reinstalled it and it is also not working.

  6. #6
    FSGDAG's Avatar
    FSGDAG is offline Moderator
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    During the install process, it checks to see if your web server is configured with all known paramaters needed for IndexU Deluxe. Do you get a 'pass' on all of those?

    Also, have you tried removing the .htaccess file to see if thats causing it?
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
    Follow Us On Twitter | FaceBook Profile | YouTube Videos

  7. #7
    kochedv is offline Registered User
    Join Date
    Jan 2010
    Posts
    5

    Default

    It was a problem in the source code in connection with php 5.3.0, Pungky from nicecoder fixed the problem. The main page is working but I cannot login in the admin section. If I access /admin and enter the username and password a blank page is being displayed after I click on the login button.

  8. #8
    FSGDAG's Avatar
    FSGDAG is offline Moderator
    Join Date
    May 2007
    Location
    NJ, United States
    Posts
    1,651

    Default

    Can you drop your PHP version down to 5.2.x??? There shouldn't be any problems with that version of PHP. Its what I'm running on my servers and IndexU works find right out of the box.
    FSGDAG | IndexU Hosting | Owner
    Website | NiceCoder Script Hosting and More! | Web4URL is For Sale!
    Follow Us On Twitter | FaceBook Profile | YouTube Videos

  9. #9
    pungky's Avatar
    pungky is offline Super Moderator
    Join Date
    Mar 2009
    Posts
    143

    Default

    Please check your ticket, we have fixed the problem. There is some compatibility issue with php 5.3.x. Please let me know if you found another issue.

    Thanks

  10. #10
    kochedv is offline Registered User
    Join Date
    Jan 2010
    Posts
    5

    Default

    Now it works, thank you Pungky!

Similar Threads

  1. Error after installation
    By BannersMall.com in forum INDEXU DELUXE v1.x
    Replies: 1
    Last Post: 08-07-2009, 12:26 PM
  2. installation problem
    By dkonchin in forum INDEXU DELUXE v1.x
    Replies: 5
    Last Post: 01-01-2009, 01:16 PM
  3. Installation help
    By navacell in forum v5.x
    Replies: 6
    Last Post: 09-02-2005, 04:39 AM
  4. Installation Help
    By biju in forum Indexu Lite
    Replies: 0
    Last Post: 01-15-2005, 09:28 AM
  5. installation
    By miko in forum v5.x
    Replies: 1
    Last Post: 12-09-2001, 06:45 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •